Frequently Asked Questions

Here are the answers to some of the commonly asked questions:

• At what time can we check-in and out?
  On request.
• Is the price per apartment or per person?
  The price is per apartment.
• Is breakfast included in the price and what type of breakfast?
  No, breakfast isn't included.
• Is heating included in the price?
  Heating is included in the price.
• Can we settle the bill on arrival?
  Yes, it is possible.
• Which languages are spoken at the reception?
  English, German and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There is the lift.
• Are linens and towels provided or do I need to bring my own?
  Linens and towels are provided and changed once per week.
• Do the rooms/apartments have a terrace/courtyard?
  The apartment has a private small garden.
• Do the apartment have a balcony?
  No, it hasn't.
• Do you have non smoking rooms/apartments?
  No, we have not.
• Is there a TV in the apartment? Are there international channels (satellite TV)?
  There is a TV in the apartment. No satellite TV.
• Is there a telephone with direct dialling in the apartment?
  No, there is not.
• Is there air conditioning in the apartment? Is there any extra charge for this? Is it seasonal?
  Yes, without extra charge. 
• Do you have an Internet/E-Mail point in the Property?
  No, we haven't.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  There is an open parking place in front of the house.
• Where can we rent a car?
  There are Avis and Hertz at the Airport or at Railway Station. Other agencies in town.
• Which is the nearest airport?
  Verona Airport Catullo at 15 km.
• Do you have a pickup or shuttle service from and to the airport?
  No, we have not.
• Which is the nearest bus-stop?
  Below the house.
• Which is the nearest railway station?
  Verona Porta Nuova at 6 km.
• How far away is the beach?
  Garda Lake at 40 km.
• Is the beach private or public?
  Both.
• Are pets welcome?
  Yes, they hare.
• Can I connect my modem so that I can surf the Internet from my apartment?
  No, it is not possible.